Insurance Claims Management made easy
Predictable costs, predictable days-to-repair and your customers are updated each time a vehicle moves from one repair stage to another.
Family owned, customer focused repairers who repair vehicles how you expect. We manage, control, coach and collaborate with a repair network of almost 100 of the best shops in the country.
hello claims respects customer choice. Your customer can nominate a repairer who is not part of our network.
Forget PDF reports only when the assessor feels like it, try smart assessing. Live, up-to-the-minute, repair stage and cost data whenever you need it, 24/7.
When we designed hello claims we put usability and design front and center so it's a joy to use, which is very important when you use it everyday. It's easy to add new claims or review existing ones or get useful data quickly and efficiently in a format that is easy to digest.
Yeah, we thought that might come in handy - so we gave hello claims a whole raft of different data streams where you can get an instant visual overview of how things are in real time. With the relevant data easily at your fingertips they are as useful as they are beautiful.
Repairers have access to a Smart Diary that ensures they are organised, it updates the insured, and helps them to understand their capacity to repair more cars. This translates into more productivity and more profitability for repairers. Now, that's Smart.
Our flagship product - achieving predictable outcomes in an unpredictable industry.
Total losses, motorcycles, caravans, problem claims - no problems!
After hours claims notifications made simple
24 hour round the clock towing, when and where customers need it.
Insurers, customers and brokers can log on, day or night, to see the progress of repairs, and communicate with the repairer and hello claims, online.
SMS and Emails are pushed to customers as the vehicle progresses from repair stage to stage. Informed customers are happy customers.
Know your average repair costs at any time as well as real time days to repair. Build your own management report, online, at any time.
Repairers now have access to an easy-to-use system to prepare quotes, update jobs, and order parts, accessible through any computer, tablet or smart device.
Are you interested in becoming a Hello Claims network repairer? Please send an email to hello@helloclaims.com.au with all of your shop details.
hello claims has delivered lower repair costs, and our vehicles are back on the road quicker. I am impressed at how hello claims manages its repairer network.
Wayne Bunker, Lindsay Australia
